At Naveen Boutique, we stand behind the quality of our products. Please review our shipping and exchange policy to ensure a smooth shopping experience:
1. Exchange and Returns: We regret to inform you that we do not offer any exchanges or returns for our products. We encourage customers to carefully consider their purchases before placing an order.
3. Shipping and Handling Costs: For exchange cases, the customer will be responsible for all shipping and handling costs associated with returning the item and receiving the replacement.
4. Discounted Items: Please note that discounted items are ineligible for returns or exchanges. All discounted purchases are considered final.
5. Unstitched Articles: Once an unstitched article is stitched, it cannot be exchanged or returned. We advise customers to carefully assess their choices before customization.
6. Wedding Wear and Couture Dresses: Regrettably, we cannot accept exchanges or returns for Wedding Wear and Couture Dresses under any circumstances. These items are specially crafted and tailored to individual specifications.
1. Refunds and Money-Back Guarantee: Please be aware that Naveen Boutique does not offer refunds or a money-back guarantee for purchased items.
2. Cancellation Policy: Customers using Credit Cards or PayPal as their payment method have the option to cancel their order within 24 hours of placing it. In the event of a cancellation, the order amount will not be refunded. Instead, a coupon of equal value will be provided, which can be used for a future purchase from Naveen Boutique within the next 60 days.
Naveen Boutique retains the right to cancel orders for various reasons, including but not limited to items being out of stock, pricing errors, or declined Credit Card or PayPal payments. Please rest assured that we do not store credit card details and do not share customer information with any third parties to ensure your privacy.
1. Product Accuracy: At Naveen Boutique, we strive for accuracy in product images and descriptions. However, kindly note that minor variations may occur between the product images on our website and the actual items. Such differences may be attributed to embellishments used during photoshoots, which may slightly differ from the original products.
Additionally, we advise considering that colors in pictures may vary slightly from the actual items due to lighting during the photoshoot, your device’s display settings, or the printing quality of catalogs and inlay cards.
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